SHIPPING
We process orders Monday - Friday and work to get your purchases out of our warehouse within 1 business day!
Please note that during promotional periods order dispatch timeframes may be longer than specified above.
You will be notified via email once your order has been dispatched, this email will include all tracking details relating to your online order.
We ship globally from either one of our 3 hubs, which are based in the United Kingdom, Netherlands and USA.
RETURNS
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.NOTE: Return shipping costs are the responsibility of the customer. We recommend using a trackable and insured shipping method to ensure the safe return of your item.To start a return, simply send us an email toinfo@crepprotect.com. Your return will be processed within 7 days. Items sent back to us without first requesting a return will not be accepted.